Refund Policy

Thank you for your purchase from Mia Venus In.

We take pride in the quality of our products and strive to ensure your complete satisfaction. To assist you in a smooth shopping experience, please carefully review the following return policy:

Order Verification: We encourage you to inspect your order upon receipt. Every item undergoes a rigorous quality check before shipment to guarantee its condition.

Damaged Items: In the unfortunate event that your order arrives damaged during shipping, please contact our customer service department within 3 days of delivery. To expedite the process, please provide clear photographic evidence of the damage.

We will make every effort to replace damaged items. However, due to the nature of some products, replacements may not always be possible. In such cases, we will provide a full refund or offer an exchange for a similar item.

Important Note:

  • Claims for damaged items received after 3 days of delivery may not be eligible for replacement or refund.
  • Mia Venus In reserves the right to request additional information or documentation to validate damage claims.

For all other inquiries or concerns, please contact our customer service team at [email protected] or [phone number].

We value your business and are committed to resolving any issues promptly and efficiently.

Please note: This return policy pertains to damages incurred during shipping only. It does not cover issues related to product usage or wear and tear.